Contact us

Choose a non-emergency transport enquiry, escort-service request or partnership application. KareLynk handles non-emergency services only. If there is immediate danger, acute symptoms or a need for emergency care, call 999.

Request escort support

Need help with registration, waiting or authorised medicine collection? Complete the escort form so the team can review your needs, then check the support and quotation with you. Submitting it does not confirm an escort or service.

Request escort support Check escort fees first

Non-emergency transport enquiries

Email contact@karelynk.com to say whether you need transport alone or transport with escort support. Do not send a passenger's name, medical records, diagnosis, identity number, full address or other sensitive information. The journey, vehicle, staff, quotation and whether escort support can be arranged together must be reviewed and confirmed separately.

Ask about non-emergency transportOpens your email app. You choose what to write and send. For the first email, provide only your preferred name, contact method and enquiry type; do not attach medical records, an identity number or a full address.

Address and email

Room A, 1/F, Pylon Centre, 12-16 Fui Yiu Kok Street, Tsuen Wan, Hong Kong.
contact@karelynk.com

Data user and contact details

Data user: KareLynk Limited. Contact address: Pylon Tower Tsuen Wan. To request access to or correction of personal data, email contact@karelynk.com.